Terms and Conditions i7malaysia — The Complete Guide for All Players

These Terms and Conditions take effect as soon as you complete account registration at i7malaysia or use any services provided by our platform. Continued use of the i7malaysia platform following the publication of any amendments to these terms will be deemed acceptance of the revised terms.

I7malaysia reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Notice of changes will be published on our website and, where necessary, communicated to players via their registered email. It is the player's responsibility to review the Terms and Conditions periodically.

In the event of any conflict between these general terms and the specific terms of a promotion or game, the specific terms shall prevail over these general terms for that purpose only.

To register and use the i7malaysia platform, you must meet the following eligibility requirements:

• Aged 18 years and above on the registration date.
• Not appearing on any gambling exclusion list maintained by a relevant authority.
• Registering under your own identity and not on behalf of another person.
• Not acting as an agent, intermediary, or proxy on behalf of a third party.
• Never having had an i7malaysia account previously terminated due to a breach of terms.

During registration, you are required to provide accurate, complete, and up-to-date information. i7malaysia will conduct a Know Your Customer (KYC) process that may require you to submit valid identification documents such as a national ID, passport, or other supporting documents. Failure to submit KYC documents within the specified period may result in your account being temporarily suspended.

Each player is only permitted to hold one (1) active account at i7malaysia at all times. Holding multiple accounts is a serious violation and may result in the freezing of all associated accounts as well as the cancellation of all accumulated wins and balances.

You are fully responsible for the security of your account username and password. i7malaysia recommends that you:

• Using a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.
• Not sharing your login credentials with anyone, including family members.
• Enabling two-factor authentication (2FA) for an additional layer of security.
• Notify customer support immediately if you suspect your account has been accessed without your authorization.

I7malaysia shall not be liable for any losses resulting from unauthorised access caused by a player's negligence in safeguarding their login credentials.

Players have the right to close their account at any time by contacting our customer support team. Any remaining balance will be processed for withdrawal in accordance with our standard withdrawal policy once the verification process is complete.

I7malaysia accepts deposits via a variety of supported payment methods, including online bank transfers (Maybank2u, CIMB Clicks, RHB Online, Public Bank), e-wallets (Touch 'n Go eWallet, GrabPay), and other digital payment methods listed on the platform's deposit page.

Deposit Requirements:

• The bank account or e-wallet used for deposits must be in the name of the player registered with i7malaysia.
• Third-party deposits are not accepted and will be returned (minus any applicable processing fees).
• Minimum and maximum deposit limits are subject to the selected payment method and will be displayed at the time of the transaction.

Withdrawal Requirements:

• Withdrawals will only be processed to a bank account or e-wallet that has been verified in the player's name.
• The first withdrawal requires full KYC verification before it can be processed.
• Standard processing time is 15 to 60 minutes for local banks and faster for e-wallets.
• I7malaysia reserves the right to request additional supporting documents for withdrawals exceeding a specified limit as an anti-money laundering precaution.
• Any outstanding bonus rollover requirements must be fulfilled before a withdrawal is permitted.

I7malaysia offers various bonuses and promotions to players from time to time. All bonuses are subject to the following terms:

• Each bonus has a rollover requirement (wagering requirement) that must be met before winnings from that bonus can be withdrawn. The specific rollover rate for each bonus is stated in the relevant promotion's terms.
• Bonuses may only be claimed once per promotion unless stated otherwise.
• Welcome bonuses are only available to new players making their first deposit.
• I7malaysia reserves the right to reclaim any bonus credited as a result of a technical error or fraudulent activity.
• Using low-risk betting strategies intended solely to meet rollover requirements without genuine intent to play may result in bonus forfeiture.
• All decisions regarding bonus claims are final and at the sole discretion of i7malaysia.

All wagers placed at i7malaysia are final once confirmed by the system. Players may not cancel or modify any confirmed wager.

For Sports Betting, some additional rules apply:

• If an event is cancelled or postponed by more than 24 hours, all related bets will be voided and stakes refunded.
• In cases of significant errors in published odds (e.g., odds that differ greatly from market value), i7malaysia reserves the right to void the affected bets.
• Official results declared by the relevant sports governing body are final for the purposes of bet settlement.

For casino games, all games use a Random Number Generator (RNG) that has been audited and certified by an independent third party. The outcome of all games is random and cannot be influenced by players or by i7malaysia.

I7malaysia is fully committed to responsible gaming practices. We provide a range of tools to help players manage their wagering activity in a healthy manner:

• Deposit Limit: Players can set daily, weekly, or monthly deposit limits through their account settings.
• Betting Limit: A maximum betting limit can be set to control the amount wagered within a given period.
• Self-Exclusion: Players may request a temporary self-exclusion (24 hours to 6 months) or a permanent self-exclusion.
• Reality Check: Play-time reminders will be displayed periodically to help players stay aware of the duration of their gaming sessions.

If you feel that your betting activity is beginning to negatively impact your finances or personal life, please contact our support team or visit the Responsible Gaming for more information and support resources.

The following activities are strictly prohibited on the i7malaysia platform and may result in immediate account termination:

• Registering more than one account or using another person's identity.
• Using automation software, bots, or other technical tools to place wagers automatically.
• Exploiting system errors or software bugs to gain an unfair advantage.
• Any form of fraud, money laundering, or illegal financial activity.
• Colluding with other players to manipulate game outcomes.
• Using a VPN or other methods to conceal your actual location in order to bypass applicable restrictions.
• Threatening, harassing, or abusing customer support staff or other players.

I7malaysia respects the privacy of all our players. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, available on the Privacy Policy.

In summary, i7malaysia:

• Collecting personal data solely for platform operations, legal compliance, and service improvement purposes.
• Not selling or transferring your personal data to third parties for marketing purposes.
• Protecting all data with 256-bit SSL encryption and strict cybersecurity measures.
• Retaining your data for as long as your account remains active and for the period required by applicable legal obligations following account closure.

I7malaysia shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Loss of opportunity or anticipated profits due to service disruptions.
• Losses resulting from technical issues on the part of the internet service provider or the player's device.
• Unfavourable betting outcomes made based on information received from external sources.

I7malaysia does not guarantee that the platform will be free from interruptions or errors at all times. However, we are committed to minimising downtime and resolving any technical issues promptly. i7malaysia's maximum liability to any player under any circumstances is limited to the total amount deposited by that player in the 30 days preceding the liability claim.

I7malaysia reserves the right to amend these Terms and Conditions at any time without prior notice. Any material changes will be communicated to players via:

• Notices prominently displayed on the i7malaysia homepage.
• Email to the address registered on the player's account (for significant changes).
• In-platform notifications during your next login session.

Amended terms take effect immediately upon publication unless a different effective date is specified. Continued use of the platform after changes are published confirms your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of i7malaysia's services, please contact our team through the following channels:

• Live Chat: Available 24/7 via the chat button on our platform.
• Support Email: [email protected]
• Response Time: Under 2 minutes via live chat; 24 hours via email.

For formal complaints, please send your full complaint details via email with the subject "Official Complaint — [Your Account Number]". Our team will investigate and respond within 5 business days.